Return Policy
Return Policy – D Shopping Mall
At D Shopping Mall, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
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Certain items such as intimate wear, beauty products, and sale items are non-returnable for hygiene and safety reasons.
Refunds
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Once we receive and inspect your return, we will notify you about the status of your refund.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping fees are non-refundable.
Exchanges
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We only replace items if they are defective, damaged, or sent in error.
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If you need to exchange an item, please contact us at dshoppingmallonline@gmail.com.
Return Shipping
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Customers are responsible for paying their own return shipping costs unless the product is defective or incorrect.
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We recommend using a trackable shipping service to ensure we receive your return.
Contact Us
If you have any questions about our Return Policy, please contact our support team:
📧 dshoppingmallonline@gmail.com
📞 0318-5019467