Return Policy

Return Policy – D Shopping Mall

At D Shopping Mall, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

  • Certain items such as intimate wear, beauty products, and sale items are non-returnable for hygiene and safety reasons.

Refunds

  • Once we receive and inspect your return, we will notify you about the status of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping fees are non-refundable.

Exchanges

  • We only replace items if they are defective, damaged, or sent in error.

  • If you need to exchange an item, please contact us at dshoppingmallonline@gmail.com.

Return Shipping

  • Customers are responsible for paying their own return shipping costs unless the product is defective or incorrect.

  • We recommend using a trackable shipping service to ensure we receive your return.

Contact Us

If you have any questions about our Return Policy, please contact our support team:
📧 dshoppingmallonline@gmail.com
📞 0318-5019467